Shipping policy

Processing Time

Orders are processed within 2–3 business days after payment is received.

Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times vary by location but typically take 3–7 business days within the U.S.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Delays

We are not responsible for delays caused by carriers, weather, or customs.

If your package is significantly delayed, please contact us and we will assist as best as possible.

Damaged or Lost Packages

If your order arrives damaged, please contact us within 7 days with photos, and we’ll work with you to replace or refund the item.

For lost packages, please reach out so we can investigate with the carrier.

For any shipping questions, please contact us at jsandlerglass@gmail.com